We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exaltia.best (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When I decided to upgrade my bedroom, the bed frame was a crucial part of that decision. After much research and deliberation, I finally settled on this one - and boy, am I glad! From the moment it arrived at my doorstep in its well-packed box, till the time it took shape in my room after assembly, every step of the process has been smooth sailing. The instructions were clear and concise with all parts labeled accurately which made assembly an absolute breeze even for someone who isn't particularly handy like me. The finished product is nothing short of spectacular β not only does it provide a solid base for my queen size mattress without any creaking noises or wobbles but also adds such sophistication to my overall room decor with its clean lines and modern aesthetics. But what sets it apart is definitely the ample storage space underneath β keeping extra stuff neatly tucked away has never been easier! It's lightweight yet sturdy enough to move around when needed making cleaning under/around super convenient too. Overall, this bed frame has proved itself as both practical & stylish addition to our home furnishing π
Buying a bed frame online can be quite daunting given you can't physically check its quality or comfort level beforehand. But this one truly exceeded all expectations! Right from unpacking to setting it up - every step was smooth sailing thanks to well-organized packaging and easy-to-follow instructions. The finished product? A sturdy yet stylish bed frame that fits perfectly with our queen-size mattress without any gaps or overhangs! No more squeaky noises at night that kept us awake earlier β just peaceful sleep now π Moreover, its sleek design adds such elegance to our bedroom setup while blending seamlessly with other furniture pieces.
Let me tell you about this new bed frame I got. I'm just head over heels for it! It's the universe knew exactly what my bedroom needed and delivered it right to my doorstep. First off, this thing is sturdy as a rock. No wobbly legs or creaking noises when you're trying to catch some Zs. You know how important that is? Especially if you've ever had one of those flimsy frames that sound like they're gonna collapse any second. Not with this beauty though! And don't even get me started on how easy it was to together. Seriously, I didn't have to break out a single sweat bead getting this bad boy up and running! The instructions were crystal clear and everything fit together perfectly without having to force anything into place. But the real cherry on top has gotta be how elegant it looks in my room now. Like seriously, who knew a bed frame could add so much class? It's sleek yet sophisticated; modern but not too flashy - just the perfect balance really. I mean honestly, if there was an award for best bed frame of the year, mine would definitely be taking home first prize hands down! This product exceeded all expectations I had going into this purchase and then some more.
i'm really impressed by how solid this frame feels yet it was surprisingly light to move into place. assembly was a breeze too, didnβt even need any help.
Sturdy, stylish and simple to assemble. Highly recommended!
Solid
My sleep has improved since getting this bed frame! There's ample space underneath for storage which helps keep my room tidy and organized.
Quality frame with a design that enhances my bedroom.
This bedframe is fantastic! Itβs super stable, not one bit shaky like some others Iβve had before π Plus, it gives an upscale look to our bedroom decor.
No squeaks or wobbles, just peaceful sleep every night.
The instructions were clear and all parts were labeled well which made setting up quick and painless...finally got rid of that old creaky frame!
satisfactory
Superb product! Easy assembly and very solid construction.
I can vouch for its durability β after several months of use still as good as new π The design also adds a nice touch to our room dΓ©cor.
Made our room look elegant while providing great support for the mattress.
this thing took no time at all to put together iβm honestly surprised by how simple it was plus thereβs plenty of room under the bed now for extra storage
Fantastic bed frame! It's both practical and aesthetically pleasing.
Super
As someone who frequently moves apartments, having a lightweight but robust bedframe like this one makes things much easier during moving day!
Absolutely worth every penny spent on this modern piece that not only supports weight evenly but also enhances overall aestheticsπ
From the moment I unboxed this bed frame, I knew it was a winner. The assembly process was smooth and straightforward, with all parts clearly labeled and instructions that were easy to follow. assembled, the frame proved both sturdy and aesthetically pleasing - an elegant addition to my bedroom decor. It's lightweight yet robust enough to support my-size mattress without any wobbling or creaking noises that I've experienced with other frames in the past. Plus, the added storage space underneath is such a bonus for keeping extra items tucked away neatly! Overall, it's been an incredible purchase.
ok
No more restless nights thanks to the stability offered by this amazing product; sleeping peacefully has never been easier.
This sturdy has made storing extra stuff super easy π
ok
It's been a week since I set it up, and so far, no creaks or wobbles. It feels secure and looks great in my room too!
A lightweight yet robust structure - perfect for frequent movers like me!
I cannot express how pleased I am with this bed frame! The quality of craftsmanship is evident from its solid construction which offers excellent support for our mattress ensuring restful sleep every night π But it doesnβt just stop at being practical β its modern design adds so much character to our room dΓ©cor as well making it look like something straight out of an interior design magazine π Assembling it was pretty simple too thanks to clear instructions provided along with all necessary tools included in the package itself!
this is the best bed frame i've ever bought! not only does it look sleek but also provides strong support for my mattress
worth buying
Assembly was a breeze, and the finished product looks amazing!
I've been looking for a quality bed frame for quite some time and finally found the perfect one! It's lightweight yet robust enough to support our without any creaks or wobbles - ensuring peaceful sleep every night π Moreover, its modern aesthetics add so much character to our room dΓ©cor making it look like something straight out of an interior design magazine π
This is the best purchase I've made this year The quality of the frame is top-notch and it fits with my queen size mattress. It doesn't squeak or move around - just pure comfort!
What an excellent product! The sturdy construction ensures that there are no squeaky noises at night which used to keep me awake with my old frame.
The perfect blend of functionality and style - totally worth it.
The space underneath has made storing extra stuff super easy β love how practical this design is π
Durable
I've always been skeptical about buying big-ticket items like a bed frame online but this product has completely changed my mind! From unpacking to setting up - every step was smooth sailing thanks to detailed instructions provided along with all necessary tools included in the package itself π What impressed me most though is how solid yet light this piece feels β no more worries about squeaky noises during sleep or difficulties moving around when needed πͺ Plus, its modern aesthetics add so much character to our overall bedroom setup making it look like something straight out of an interior design magazine.
A bed frame that's as comfortable as it is good-looking.
stylish look and quick assembly!
nice
A bed frame thatβs as comfortable as it is good-looking.
Wow, what an amazing bed frame! It's not just the sturdy construction that supports my queen size mattress perfectly but also its sleek design that adds a touch of elegance to my bedroom. Plus, it was super easy to assemble with clear instructions and well-labeled parts. The added storage space underneath is such a lifes for keeping extra stuff neatly tucked away. I'm thrilled with this purchase!
i never thought i'd be excited about a bed frame but here we are...itβs solid yet lightweight enough to move around if needed
recommend
Superb product! Easy assembly and very solid construction.
I've always been skeptical about buying big-ticket items like a bed frame online given you can't physically check their quality beforehand; but this product has completely changed that perspective! Right from unpacking up until setting up - every step was surprisingly easy thanks to detailed instructions provided along with all necessary tools included in package itself π What impressed me most though is how solid yet light structure feels β no more worries about squeaky noises during sleep or difficulties moving around when needed πͺ Apart from being practical though, this piece adds so much character to our bedroom setup as well making it look something straight out of an interior design magazine π Clean lines & modern aesthetics make stand out without overpowering other elements in room while blending seamlessly with existing furniture pieces. But what takes cake is definitely the ample storage space underneath allowing us to keep extra stuff neatly tucked away β talk about functionality meeting style! All in all, I couldn't have asked for a better product π
This piece adds such elegance to our bedroom setup. Its sturdiness is commendable while being simple enough to blend with other furniture pieces seamlessly.
Impressive
Sturdy, stylish and simple to assemble. Highly recommended!
No more saggy mattresses thanks to the robust structure of this fantastic find π A true value for money product indeed!